This is an update from my review last week. I went to The Car Guys last Wednesday for my normal oil change. All well and good. However on Saturday my A/C stopped working and when I opened the hood I was surprised to discover that my radiator fluid reservoir was empty and the cap from my windshield fluid was missing. Sloppy. Unprofessional. Disappointing.
Michael, This is, of course, not what we want to hear. I’ll check the history and have a conversation with the technician about this incident. It is weird that we checked and fixed your Check engine light for you at no cost during the oil change but a missing washer fluid cap, that may or may not have been there, makes us "sloppy, unprofessional, and disappointing...." Although the coolant reservoir being empty and the washer cap missing do not have anything to do with your AC being inoperative, I’d be happy to have it checked for you asap if you’d like. Have a blessed day, Rich
- Las Vegas - Summerlin