Nevada and North Carolina Auto Repair

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5

I had car trouble while out of town and the dealership (although friendly and helpful) told me they couldn't get an appointment for me for almost a week. Car Guys wait was only one day, and they diagnosed and replaced the problem in about 24 hours at a reasonable cost. I am spreading the word!

Thank you, Henry, for letting us be your go-to for car troubles! It feels great to know that our dedication to quick and efficient service paid off. We appreciate the kind words and look forward to helping you or anyone you send our way in the future!

- Wilmington - Market St
5

5

They installed my new Brembo front rotors and ceramic brake pads in front and back. Did a great job and I was totally appreciative that they let me furnish my own premium parts. No problem at all they just charged for labor. In at 7:00 out by 10:30!

Dean, we're thrilled to hear about your positive experience with us! It's great to know that you appreciated our flexibility in allowing you to bring your own parts. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!

- Las Vegas - Summerlin
3

Incomplete diagnosis

5

Have taken both mine and my wifes vehicles here for various services from brakes to AC servicing. The work has been top notch and the service has been excellent. I will be continuing to use Porters Neck shop as my main service department. Keep up the good work guys!

Thank you so much for choosing The Car Guys, Scott! We're thrilled to hear that you and your wife have had a positive experience with us. Your kind words about our top-notch work and excellent service mean the world to us. We're looking forward to continue providing you with exceptional service in the future!

- Wilmington - Market St
5

Professional, done when promised and car runs great. Would definitely return.

5

These "guys" are great! I brought my Volvo in on July 3 for maintenance and they did a great job. I had a message on my dash saying maintenance was required. They changed the oil and filter, and air filter and said my brakes were legal, but getting low. I had them replace the front brakes and the pulsation in the pedal is now gone. They said I have another 12,000 miles before other maintenance items are needed. They checked CarFax for the maintenance I had done in the past. They are way friendlier than the Volvo dealer and way cheaper! I would highly recommend them.

Thank you for your fantastic review, Roy! We're thrilled to hear about your positive experience. Our team takes pride in providing excellent service, and we're glad we exceeded your expectations. We strive to offer a friendly and affordable alternative to dealer maintenance. We look forward to assisting you again in the future. Thank you for recommending us!

- Wilmington - Market St
5

Thanks for leaving us a rating, Dean! If there's anything we can do to turn that 5 into a 10-star review, please let us know. We're always here to help!

- Las Vegas - Sahara
5

Car Guys took my car back at the time it was scheduled which allowed me to get back to work in short order. They were polite and professional in all interactions.

Thank you Diana for your raving review! Providing excellent customer service while getting our customers back on the road as quickly as possible is our goal.

- Wilmington - Carolina Beach Rd
5

I had a thermostat problem and they got me in the same day and took care of it. The price was what they quoted and a 10% discount because it was my first visit. They are fair and honest and will use them again if I have anymore issues.

Brian, thank you for trusting us with your car and for taking the time to share your experience. We're glad you appreciated our honest service and fair pricing. It's fantastic to hear that we'll be seeing you again if you need any further assistance. Have a fantastic day!

- Wilmington - Carolina Beach Rd
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.