1

I don’t understand how this place has such a high rating, genuinely. My girlfriend took her car here on a Friday and was told they’d have it fixed by the end of the day. At the end of the day, they called her and said they had to keep her car until Monday since they aren’t open over the weekend, and they quoted her $500 more than another place had quoted her. When she got her car back three days later, turns out that extra $500 was for labor for having her car for “more than 48 hours,” something they did not tell her would be happening until it was too late in the day to pick her car up to go somewhere else. Do not take your car here.

5

5

My new go to car repair place. Honest and reasonably priced. I'm so impressed with these guys! I will be back!

5

Power window mechanism broke, The Car Guys fixed it within 24 hours and had me driving in AC comfort in short order. Thanks!

Dear John, thank you for your five-star review! We're glad we could get your power window fixed quickly so you could enjoy the cool air. We appreciate your support and look forward to helping you again in the future!

- Las Vegas - Sahara
5

5

I just had a NC inspection. Went well. I reserved a time and was early and was taken when I arrived. Test went well and was quickly done. Will be back for normal service.

John, thank you for choosing The Car Guys for your NC inspection! We're thrilled to hear that your experience was seamless and efficient. Our team is dedicated to providing top-notch service, so we can't wait to welcome you back for your future car care needs. Drive safely!

- Wilmington - Market St
5

I had a great experience. Friendly.

5

Great service and communications throughout. Expert repair for my NY rust.

Thank you Anna for the 5-star review! We are thrilled to hear that you had a great experience with us. It's our priority to provide excellent service and clear communication. We are here for all your future car needs!

- Wilmington - Market St
5

Jon, thanks for the awesome star rating! We're thrilled you had such a great experience with us. Here at The Car Guys, customer satisfaction is our top priority, and we're glad we hit the mark for you. If you need anything in the future, don't hesitate to reach out.

- Las Vegas - Sahara
5

Any time Ive had an issue with my vehicles (usually older models), The Car Guys are there to solve it. Not only are they quick with their service, all the team members there are kind, patient, and thorough with how they interact with guests such as myself. I never feel like Im being talked down to or taken advantage of like other shops Ive been to in the past. And I appreciate that they keep it real with solutions as well as what is of the best interest for your vehicle and your pockets. I never go anywhere else. Been coming here with every vehicle Ive had for the past 6 or more years. You can put your trust in their team! Shout out to Dee, Ethan, and Rynell for always taking care of me!

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.