5

Ive been taking my car here for about a year now and have consistently been satisfied with the customer service and quality of work from this shop. I appreciate their transparency and patience with any questions I have. I would recommend the Car Guys to anyone!

Thank you for choosing The Car Guys as your go-to repair shop, Christin! It's been a pleasure serving you over the past year. We're thrilled to hear that our customer service and quality of work consistently meet your expectations. Your recommendation means the world to us. See you next time!

- Wilmington - Market St
5

I have been going to the CarGuys on Charleston in Las Vegas since 2021. Their services have always been fairly priced with excellent work.

Thank you so much for your wonderful feedback, Gina! We're thrilled to hear that you've consistently had a positive experience here at The Car Guys. It's our goal to provide top-notch services at fair prices. We appreciate your loyalty and look forward to serving you for many more years to come!

- Las Vegas - Summerlin
5

1st time visit. Great experience! Good communication, honesty, knowledgeable, & kept me in the loop after diagnostic with options & next steps. Great customer service & great job fixing/replacing my oil filter housing assembly leak issue same day of diagnostic! Been running great since!

Hi Chris, thank you for your 5-star review! We're thrilled to hear that you had a great first experience with us. Our team takes pride in providing excellent communication, honesty, and knowledge to our customers. It's great to know that you appreciated being kept in the loop with the diagnostic results and options. We're glad we could fix your oil filter housing assembly leak issue and get you back on the road the same day. If you have any more auto needs, don't hesitate to reach out!

- Las Vegas - Summerlin
5

These guys always take great care of my car. They always tell it to me exactly how it is and never try to upsell me on unnecessary stuff for my car. They are always extremely nice as well. I will continue to come here.

5

The Car Guys did it again!!!!!!!!!!! Matt and the team got me all squared away. The best part was the time frame. I had a schedule to made and I let them know and it was all good. They also keep me informed on the status of my repair, along with the last minute oil change I had asked for.

Thank you for the fantastic review! We are thrilled to hear that you had another great experience with us. It's wonderful to know that our team provided timely service and kept you informed throughout the process. We appreciate your continued trust in The Car Guys and look forward to serving you again in the future!

- Wilmington - Market St
5

Extremely satisfied with the work that Car Guys performs. We have had 3 cars obtain service and no issues. Very professional, courteous and knowledgeable. However, I did not like the fact that nowhere is it stated in the front or at the counter that there is a fee for using a credit card. Nor did the associate, when he asked how I was paying, and I said credit card, he did not tell me there was a fee. If you are going to charge a fee, YOU need to let the customer know.

Dear Linda, we appreciate your kind words about our work. We strive to provide a transparent service at all times, and we apologize if the credit card fee was not clearly communicated. Thank you for bringing this to our attention, and we will make sure that our payment policies are more prominently displayed. We value your feedback and look forward to serving you again soon.

- Wilmington - Market St
5

Great service. It was quick and easy to set up an appointment and they were upfront about the cost and repairs. I will take all of my cars to them going forward!

Dear Nils, thank you for this amazing review! It's great to hear that you had a positive experience with us at The Car Guys. It's our goal to provide top-notch service to our customers, from the moment you make an appointment to the completion of repairs. We appreciate your loyalty and look forward to helping with all your future car needs!

- Wilmington - Market St
5

Kept me informed and very friendly

Hi Peggy, thanks for the 5-star review! We're glad you had a positive experience at The Car Guys. Customer satisfaction is our top priority, so we always aim to keep you informed and provide friendly service. We appreciate your feedback and look forward to serving you again in the future!

- Las Vegas - Sahara
5

Del, thank you so much for the 5-star rating! It's great to hear that you had a positive experience with us at The Car Guys. We pride ourselves on providing excellent service and quality work to all of our customers. If there's anything else we can do to help, please don't hesitate to reach out.

- Las Vegas - Summerlin
5

They were very quick on the repair. Straightforward and easy to work with. We’ll be back.

Thank you for the positive feedback, Michael! We're delighted to hear that our services met your expectations. At The Car Guys, providing efficient and hassle-free repairs is our top priority. We look forward to helping you again in the future!

- Las Vegas - Summerlin
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.