5

5

I recently visited Car Guys because of a warning light on my dashboard, and I couldn't be more impressed with their service . From the moment I arrived, they conducted a thorough check of my entire vehicle, not just the issue at hand. They were transparent and detailed in explaining exactly what was wrong with my car, ensuring I understood every aspect. What really sets Car Guys apart is their honesty. They don’t charge for unnecessary repairs or services. They focus on what your car truly needs and provide quality work. It’s refreshing to find a repair shop that values integrity and customer satisfaction. I highly recommend Car Guys for anyone needing reliable and honest auto repair services. They’ve gained a loyal customer in me! Cain has an exceptional costumer service and he is so kind!

Jennifer, it was our pleasure, helping to give you some peace of mind, on your way back home. Any time we can give our customers some reassurance, that's a good thing. Thank you so much for your review. It was great meeting you both. Stop by, next time you're in town!! - Cain @ The Car Guys

- The Car Guys - Carolina Beach
5

These guys are excellent at what they do. They’re sharp with both the diagnosis and repairs. I went to this place initially because the previous repair shops I normally went to basically damaged both of my vehicles and tried to pull something sketchy like I know nothing about cars and troubleshooting to milk some more business out of me. Long story short, these guys basically fixed both of my vehicles back to perfection. They do their due diligence and are straight forward with their business. The high quality service and work quality coupled with their no BS approach just turned me into a loyal customer. As long as they keep up the excellent work and not do anything shady like the other repair shops did, I’ll be coming back for more business. These guys are also military friendly.

5

The Car Guys are my new go-to auto shop! I recently moved to the area and needed an oil change and a tire rotation/alignment on my Volvo xc90 before an upcoming road trip. The Car Guys got me in for an appointment promptly, finished the work quickly, and the price was very affordable— I got both services done for almost the same price as another shop where I had gotten only an oil change. They are friendly, knowledgeable and looking out for their customers’ best interests. If you need a reliable mechanic shop, don’t look further than The Car Guys!

Samantha, thanks for the review! We try to be a fair and honest as we possibly can. Our prices are competitive and we guarantee parts and labor on our repairs for 3 years or 36k miles. Glad we came in, right on time for you! - Cain @ The Car Guys

- The Car Guys - Carolina Beach
5

Great customer service. I waited for my vehicle which was nice since most car repair places only offer drop off services. I waited less than an hour and my issue was resolved. They assured me that if I had any other issues to bring it back so that they could trouble shoot.

5

Went in for an oil change and recieved an extremely fast and curteous experience. The technicians are really knowledgable and all around good guys. Highly recommend The Car Guys for all your car needs!

Ethan, we couldn't agree with you any more than we already do! Our technicians take pride in their work and also do their best to inform customers of any existing issues, going on with their vehicle. We understand that customers are just as busy as we are and we always want to get them back on the road, as soon as possible. Thanks again for the great review!!

- The Car Guys - Carolina Beach
5

Used this service center to check a repair another service center said I needed at the cost of 1800 dollars in order to pass inspection . These guys checked it out and found that what I was told wasn’t accurate , and the problem may have been caused intentionally by the other service center so they took care of my car for 90. Dollars. And I was able to pass inspection ! It’s a breath of fresh air to find a honest service center thanks! Special thanks to Chris the service advisor !! Mike v Wilmington nc

Mike, it wasn't the first time we've seen a vehicle come in that had been diagnosed with heavy repairs at another shop that didn't really need to be performed. What can we say? Not all shops are created equal. We take pride in being completely honest with our customers and only addressing what their major concerns are. We really appreciate your review and thanks again, for your business!!

- The Car Guys - Carolina Beach
5

I've been taking my car here since 2021. They have always been considerate and professional. They're up front about pricing and do not try to upsell.

5

Stop at this shop to get a second opinion on a repair to my steering which the first shop I went to said there was a severe leak and couldn’t pass inspection but they could fix it at the cost of 1800 dollars ! But getting lucky and coming to this shop they checked it out, and told me it looked like a puncture in the rubber boot but not leaking to the point that work had to be performed to pass inspection .So they cleaned it up and when I had it inspected it passed . Thanks to Chris and the honest shop my family and I will be come permanent customers !!

5

A check engine light coming on while far away from home on vacation is never anything anybody wants to deal with!! However, after being told by a nearby shop we’d be without our car for days, I called The Car Guys. Chris was so nice and helpful. He got us right in and explained the issue. He ended up getting all of our engine coils and spark plugs replaced on our Mercedes and back to us the SAME DAY, under the initial quoted amount! We were so thankful for the customer service and the quick, quality work. Thanks to The Car Guys, We are back in working order with our car to enjoy the rest of our vacation. Highly recommend!

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Car Guys - Summerlin (702) 259-2600, The Car Guys - Sahara (702) 255-0051, The Car Guys - Carolina Beach (910) 399-8042 if you have any issues in accessing any area of our website.